Duties and Responsibilities of Real Estate Agents Under RERA

Updated: July 15, 2026
Published: July 11, 2026

Quick Answer

For decades, property brokers and real estate agents in India operated in a largely unregulated environment. They frequently marketed dubious projects and walked away with their commissions when the builder defaulted, leaving the homebuyer stranded.

The Real Estate (Regulation and Development) Act, 2016 (RERA) fundamentally changed this by legally recognizing real estate agents as key stakeholders, making them fully accountable for the properties they sell.


Mandatory Registration (Section 9)

Under Section 9 of the RERA Act, it is illegal for any person to act as a real estate agent without first obtaining a registration certificate from the State RERA Authority.

  • The RERA Number: Once registered, the agent is issued a unique RERA registration number. The law mandates that agents must explicitly quote this number in every single property sale they facilitate and display it on all their marketing materials and advertisements.
  • Validity: The registration is typically valid for five years and must be actively renewed.

Strict Duties Under Section 10

Section 10 of RERA lays down the statutory functions and obligations of a registered real estate agent. If an agent violates these rules, their license can be suspended or revoked, and they can face massive financial penalties.

1. No Selling Unregistered Projects

An agent is strictly prohibited from facilitating the sale or purchase of any plot or apartment in a real estate project that is not registered with the RERA Authority. If a builder is operating illegally, the agent cannot help them sell the units.

2. Prohibition of Unfair Trade Practices

Agents cannot make false or misleading statements. They are legally barred from:

  • Falsely representing that a project is of a particular standard or grade.
  • Claiming that the promoter has approvals or affiliations which they do not actually possess.
  • Publishing advertisements for services or amenities that are not intended to be offered.

3. Facilitating Information

The agent has a legal duty to facilitate the possession of all the information and documents that the homebuyer is entitled to at the time of booking. They cannot hide negative facts about the property to secure their commission.


Penalties for Non-Compliance

If an agent facilitates the sale of an unregistered project or operates without their own RERA license, the Authority can impose a penalty of ₹10,000 for every single day during which the default continues. Cumulatively, this fine can extend up to 5% of the total cost of the plot or apartment whose sale they illegally facilitated.

Frequently Asked Questions

Q: Can I file a RERA complaint against my real estate agent?

A: Yes. If a registered agent misleads you, makes false promises about a project's approvals, or engages in unfair trade practices, you can file a formal complaint against them with the RERA Authority for penalties and license revocation.

Q: Is a RERA registration required to sell second-hand (resale) properties?

A: No. RERA jurisdiction primarily covers primary real estate projects (buying directly from the builder). If an agent is exclusively brokering secondary market transactions (resale between two private individuals), a RERA registration is generally not required.

Need personalized legal help?

Find advocates on JurisOS and send an enquiry.

Find Real Estate Lawyers